Privacy Policy

This privacy policy discloses the privacy practices of The Incredible Years, Inc. This privacy policy applies solely to information collected from Incredible Years® (IY) trainings and certification applications. It will notify you of the following:

  • What personally identifiable information is collected from you, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
Accredited mentors are required, after delivering IY workshops and consultations, to submit to Incredible Years, Inc. Seattle Headquarters information about the participants who registered and attended their workshop. This information includes participant attendance each day as well as participant names, emails, telephone numbers and addresses. Participants may decline to provide their contact information.

This information is entered into the password-protected IY data management system in order to document that participants have attended an accredited workshop, a requirement for group leader certification. Further, it is used to track the level of and progression toward additional IY certification opportunities and track the number of people trained within a country or state.

Finally, we will use your information to respond to you, regarding any reason you may contact us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

You may opt in/opt out of being contacted via email about Incredible Years® products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website (below):

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information, it is protected both online and offline.

While we use a password-protected database online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, sending a certificate, billing or customer service) are granted access to personally identifiable information. The computers in which we store personally identifiable information are kept in a secure environment. 

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at (206) 285-7565 or